FAQ
Questions & answers.
Everything you need to know before booking a private transfer or tour in Morocco.
Frequently asked questions
How do I book a transfer or tour?
Choose your service on the website, fill in the booking form and send it on WhatsApp. We reply quickly to confirm your booking.
Are prices per person or per vehicle?
Transfer prices are per vehicle. The driver, fuel and tolls are included.
Is the price different at the airport, the train station or my hotel?
No. The price is the same whether we pick you up in the city center, at the train station, the airport or the port.
How many passengers can travel?
The Škoda Kodiaq 4x4 takes 4 passengers. The Mercedes Vito Tourer, Ford Tourneo and Fiat Scudo take 7 passengers. All vehicles are automatic, diesel and air-conditioned.
Do you provide child and baby seats?
Yes, child seats (1–4 years) and baby seats (0–12 months) are free on request. Add them in the booking form.
Can I get a Moroccan SIM card?
Yes. We can have a Moroccan data SIM ready for you on arrival — add it to your booking.
How long will the driver wait at the airport?
Waiting time at airports is free for up to 60 minutes. Your driver meets you in the arrivals hall with a name sign.
Can I cancel a transfer?
Yes, transfers can be cancelled free of charge up to 24 hours before pickup.
Is a return trip the same price?
On most routes, yes — the return trip costs the same as the outbound trip. Each route page shows the exact return price.
Which languages do your drivers speak?
Our professional drivers speak English and French.
Can I customise a tour?
Yes. All our tours are private, so the stops, pace and timing can be adapted to your wishes.
When are you available?
We are available 7 days a week, 24 hours a day, for transfers and tours across Morocco.